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Drought Update

California is in a serious drought emergency. Stanford is asking all customers to reduce their outdoor watering to no more than two days per week. Learn about Stanford’s actions and how you can help at our drought webpage

Report a Problem / Customer Requests

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If this is a life threatening emergency, please call 9-1-1

For urgent issues with water, sewer, or storm drain systems, please call the 24-Hour Maintenance Customer Service (LBRE Operations) line at 650-723-2281

For service calls, billing questions, or information about water efficiency rebates, please call our Water Information Line at 650-725-8030 or email us at