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Report a Problem / Customer Requests

If this is a life threatening emergency, please call 9-1-1

For urgent issues with water, sewer, storm drain systems, please call the 24-Hour Maintenance Customer Service (LBRE Operations) line at 650-723-2281

For service calls, billing questions, or information about water efficiency rebates, please call our Water Information Line at 650-725-8030



Water Resources and Civil Infrastructure
LBRE Operations (24 hour line): 650-723-2281
Water Information Line: 650-725-8030